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    Information

    Fewer Finer is a fine jewelry company that specializes in high end pieces for everyday wear. The line includes a capsule collection, a rotating vintage selection, and custom designs for bridal, heirloom re-imaginations, and bespoke engraving.

    Customer Support

    We would love to hear from you! Please reach out for anything from custom order requests to details about a particular piece at info@fewerfiner.com

    For immediate inquiries, feel free to text us at (347) 252-8216. We're available from 9am - 6pm, Monday through Friday, to answer any questions and provide personal shopping assistance.

    Domestic Returns

    If your purchase doesn't meet your expectations, you can return it within 7 days of receiving your package for a refund, credit, or exchange. Returns beyond this period are subject to a 20% restocking fee. To be eligible for a return, the item must be unused and in its original packaging. Please note that damaged or visibly worn items may incur a 20% restocking fee. We also reserve the right to deny credit if the returned merchandise doesn't meet our return policy requirements.

    To initiate a return, email us at info@fewerfiner.com, and we will provide a prepaid return label. Approval via email is mandatory for returns to be accepted. Return shipping charges, based on the order value, will be deducted from your refund:

    • $15 for orders under $2,000
    • $50 for orders between $2,000 and $10,000
    • $100 for orders over $10,000

    Discounted, engraved, custom, customized, bridal, limited edition, and one-of-a-kind items are final sale and cannot be returned or exchanged. 

    Upon receiving your return, we will refund the purchase amount to the original payment method. Processing may take up to 7-10 business days, and refunds are typically posted to bank accounts within 5 business days. Please be sure to include your name and order number in the package to avoid additional processing delays.

    International Returns

    Unfortunately, we cannot accept returns, exchanges, or resizing requests for international orders. We also cannot refund original duties and taxes paid by the receiver. For inquiries about duties and taxes, contact your local customs agency.

    Return Shipping Instructions

    To ensure a smooth return process, it's highly recommended to retain a receipt confirming the carrier's acceptance of your package. Fewer Finer is only responsible for returns lost in transit if the carrier's tracking shows the package was accepted and scanned. If your return package wasn't scanned properly, we may not be able to assist in processing your exchange or return.

    Signature Collection & Custom Work

    Fewer Finer will cover the cost of all repairs under normal wear for the 90 days after purchase.  If pieces are noticeably bent or show improper care, repairs will be performed at cost and charged to the customer. Outside of the 90 day period, Fewer Finer will perform repairs for a fee. We are happy to make minor adjustments to jewelry, including resizing, for an additional fee. Please reach out to info@fewerfiner.com with your repair request and quote. Round-trip shipping costs will be covered by Fewer Finer if within the 90-day window, and otherwise are the responsibility of the customer. 

    Vintage

    All vintage pieces are sold as-is and Fewer Finer is not responsible for the cost of any needed repairs. We only sell pieces that we've determined are in wearable condition. That being said, antique jewelry should be handled with extra care. We will assess all repair requests on vintage pieces on a case-by-case basis and quote the customer accordingly. Please request a repair for vintage pieces via info@fewerfiner.com. Round-trip shipping costs for an accepted vintage repair are the responsibility of the customer. 

    A simple home remedy for cleaning your gold and diamond jewelry is to mix a spot of dish soap in a bowl with warm water. Let your jewelry soak in the bowl for a few minutes. Remove the jewelry and scrub with a soft, clean toothbrush. Then, dry with a dish cloth and polish with a jewelry cloth. Repeat as often as necessary. 

    Please visit our FAQ page here

    Order Info

    Domestic Shipments

    Domestic shipments to the Continental United States are sent complementary by Fewer Finer and will arrive within 2-5 business days. Overnight shipments may be available by request, at an extra cost. We ship all packages with Signature Required. The customer is responsible for providing us with a secure shipping location for delivery and one in which a person is available to sign for the package. If a change of shipping address is required by the customer, this request must come in writing via email, before the shipping confirmation is sent, and is not Fewer Finer’s responsibility until confirmed via email. If an item is received damaged, please email info@fewerfiner.com immediately with a clear description of the item. It is required that a photo of the damaged package is included.

    International Shipments

    International Shipments are sent to most countries with a flat $75 fee. Customer pays all associated duties and taxes associated with the order. All other shipping details are in line with domestic shipping policies.

    Shipping for Returns & Exchanges

    Fewer Finer does not refund items that are lost or damaged in transit. We recommend packaging your items with extra padding and including secure tracking information and insurance for your own protection. Please note that in order to process an exchange, credit or refund, the customer must first be in touch with Fewer Finer so that we know to expect it alongside our other incoming shipments. Fewer Finer is not liable for items returned without prior notification.

    Most orders are custom cast, set, polished, and made to order in New York City. Because all pieces are made by hand, each is subject to slight variation. Please allow 4-6 weeks for all orders to be processed. Some items, especially those with customization and engraving, may take longer to ship. If you need an order expedited, please contact info@fewerfiner.com 

    Please feel free to contact info@fewerfiner.com, subject : "Custom Order" regarding any specific requests or inquiries. 

    Policies

    Fewer Finer has a huge respect for your privacy. Third parties (such as AdRoll) may place cookies on your browser for targeted advertising purposes. Information collected may include IP addresses, cookie identifiers and website activity. You may opt out here.  If you have any questions about the details of our privacy policy, please do not hesitate to contact us.