Do you offer a discount for first time clients?
We offer 10% off your first purchase when you sign up for our emails! You can sign up via the pop-up email capture on our website and will receive the code via email.
What is the difference between “Ready to Ship” and “Made to Order”?
Ready to ship means we have the product available to ship the same day or the following. Made to Order are items that needs to be produced just for you. Depending on the piece it can take between 4-8 weeks.
Do you provide appraisals or diamond grading reports on your pieces?
All custom engagement rings are made with GIA certified diamonds. The certification will be included with your finished piece. Some higher value diamond heavy vintage pieces come with a third party grading report. This will be noted in the product description of any piece that includes one.
How long does engraving take?
Hand-engraving is extremely intricate, labor-intensive and full of character. The final product is truly a work of art, with beautiful imperfections and deep carving. Because there are only a few hand engravers left in New York, please anticipate 6-8 weeks of creation time to receive your finished piece. Laser engraving, a computerized style of engraving that is great for fine lines and intricate etchings, takes up to 2 weeks.
Can I engrave or customize a piece I already own?
We are not able to engrave, customize, or repair pieces that were not purchased from Fewer Finer.
How much is shipping?
Shipping is free for all domestic orders. For international orders, shipping is $75. We ship everything with two day shipping and will share tracking information with you via email. Please keep in mind that all of our parcels require an adult signature per our insurance policy. If you are interested in expedited shipping, please reach out to email@example.com.
How do I make a return?
Vintage, Made-to-order pieces, custom orders and engraved pieces, are FINAL SALE — no refunds, no exchanges. We will accept unworn Signature Collection items, in their original packaging, showing no signs of having been worn or used, within five (5) days of delivery for exchange or store credit. Customers are responsible for round-trip shipping costs. Returns will not be accepted after five days under any circumstances. If you would like to exchange or return an item, please email firstname.lastname@example.org to begin the process. No returns or exchanges will be accepted without prior authorization.
My piece broke, will you repair it?
We take great care to ensure our jewelry is made to last, and we stand behind the quality of our pieces. If any damage or breakage occurs, please email email@example.com and provide us with photos of what needs to be repaired. Please keep in mind that we are unable to repair pieces that were not purchased from Fewer Finer.
How do you source your vintage pieces?
We work with knowledgeable and reputable industry dealers in NYC and across the globe to bring you what we think is a unique and special curation of vintage jewelry.
I have a vintage piece that I don’t wear, can I sell it to you?
Due to our insurance policy we are unable to purchase from individuals. We do take on custom projects to redesign heirloom jewelry into something new that fits your style. If you're interested in starting a custom project, please fill out our request form.
Do you have a store? Can I try on your pieces in person?
We do not have a store, but we do have a by appointment studio. Please feel free to email firstname.lastname@example.org to book.
Do you gift wrap?
If you would like a piece gift wrapped feel free to notate when you check out in the notes section.
Do you offer financing options?
We offer payment plans through Affirm. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners:affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.
Can you make signature pieces in other metals?
We can make most signature pieces in 14k yellow, white, or rose gold with a customization fee of $150. If you are interested in 18k gold, platinum, or other more precious metals, additional costs will apply. Please email email@example.com if you are interested in a different metal for a signature piece.
Can you set my heirloom stones in one of your pieces?
We can set most heirloom stones in many of our signature pieces. Please email us at firstname.lastname@example.org to confirm.
Can you use metal from a piece of jewelry I have and make it into something new?
Unfortunately we can not use your metal to make into something new, however we can use most stones from your jewelry. If you're interested in starting a custom project, please fill out our request form.
What is Navidium?
Navidium is added shipping protection that covers packages that are lost, stolen, or damaged in transit. Navidium ensures your lost, stolen, or damaged item is replaced immediately rather than having to wait the necessary time for a claim to be processed and paid out by couriers.
I have an old piece of jewelry, can you repair it?
Unfortunately we can not repair pieces that are not part of our collection. We highly recommend reaching out to your local jeweler.