Thank you for your interest in working together on a custom project! Helping clients create bespoke pieces is always such an honor, and we love getting to know you at the same time!

All custom work starts at $3,500, which is collected as a deposit at the start of the project and applied towards the final cost of the piece. Kindly note that the price minimum and deposit are per piece, so if you are interested in making multiple pieces, each would be considered their own project and priced separately. Once we have a signed contract and deposit, we typically get started by sourcing or receiving any materials needed for the project. This includes sourcing stones or receiving materials from you via mail or in person. Once we have the materials in our possession, we’ll remove any stones from their original settings, scan them, and perform any other necessary upfront work. This phase should take about 2 weeks.

Now we get to the fun part - the design! We'll probably have a good sense of what you want at this point in the process, but if not we’ll get on a call or meet in person to narrow it down to a single design idea. Once we have your sign off on a rough sketch, we will move forward with a drawn or digital rendering of the piece. This phase will take about 2 weeks.

Once we share the rendering, we welcome you to take some time with it and share any feedback or changes. This phase includes one round of revisions - further revisions are available for an additional fee. We like to keep the review phase around 2 weeks and ask that you provide all feedback within that time.

Once you’re happy with the rendering and have given your written approval on the design, we’ll share the final price for the project. Any remaining balance beyond the $3,500 deposit will be collected at this time. Do note that the upfront estimate and final price may look different, as design specifications can change during the design process and upon evaluation of any materials that you may provide. We always do our best to be transparent about any expected pricing fluctuation throughout the process. 

Once the invoice has been paid, production will begin! Once production has started, no further changes can be made. Production typically takes 4-6 weeks, but can take longer depending on the complexity of the piece. We don't like to rush this work and treat all of our projects with the same respect and care.

Thank you again for your interest and we look forward to hearing more about your project and vision in the following form! You should expect a response in 1-3 business days.